State Farm® Insurance Agent Diane Newman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tracy Anderson
November 15, 2024
5
out of
5
rating by Tracy Anderson
"My spouse and I have been with State Farm Insurance for decades all over the USA. When we moved to Maine in 2021 we contacted Diane Newman and her to team to continue our relationship with State Farm. Diane and her team have been one of the best group of insurance people we have worked with. It doesn’t matter who answers our calls. They all know who we are, they have access to our files and have a very clear understanding of our coverage’s. Diane and her team are the poster team of professionalism starting with their knowledge of all aspects of insurance including home, cars, to name a few. The entire team are friendly, personable, and make talking about insurance as fun as it can get. For the first time as long time clients of State Farm, Diane Newman and her team reached out to us to have us meet to discuss our coverage to ensure we had the appropriate coverage. Diane made suggestions on a few changes and also ways we could save money. If you are looking for an insurance team that will look out for YOU, we highly recommend Diane Newman State Farm in Portland, Maine."
We responded:
"Thank you, Tracy, for such a thoughtful review! We’re honored to have been part of your insurance journey for so many years, and we’re thrilled to hear about your positive experience with us. It's nice to know we have made the insurance process as enjoyable as possible. We're here to serve you! -Diane"
E Pelletier
November 4, 2024
5
out of
5
rating by E Pelletier
"Diane Newman has been my State Farm car insurance agent for over 30 years and I’ve never wanted to switch to anyone else! Most importantly, she does business the old-fashioned way… She really cares and treats her clients as friends and family, remembering details about each person’s life and acting as a true advocate for the well-being of everyone. Also, State Farm does not charge extra fees for monthly payments vs. a biannual payment or full pay on insurance premiums. This is an example of one of the many ways that Diane through State Farm is looking out for us! I’d give her six stars if that was an option!"
We responded:
"Thank you, Esther for that glowing review!! We value you and do our best to personalize your insurance program to your individual need. I thank you for you many years of loyalty to us. Let us know how we can help you!"
Edward Turgeon
July 26, 2024
5
out of
5
rating by Edward Turgeon
"Diane and her team are absolutely incredible. Recently had an incident and they were so helpful to myself and my family."
brandi roberge
July 24, 2024
5
out of
5
rating by brandi roberge
"I absolutely love everyone at this office I have worked with Diane Kevin and Melanie and all three of them are so awesome they're always there to answer any question I have even if I ask it 10,000 times they will give me a breakdown of every single thing I have called more often than a regular person does I'm constantly adding vehicles or switching insurance and they're always happy to accommodate every need I have they're excellent at calling me and letting me know if my premium is going up they always are trying to get me the best deal possible I would highly recommend them to anyone and everyone they are such sweet people over there"
Susan ONeal
July 9, 2024
5
out of
5
rating by Susan ONeal
"Always experienced prompt ,and pleasant service."
We responded:
"Thanks for your feedback, Susan! And the stars!! We’re glad to provide you with service which fits your needs! Please reach out if you have more insurance inquiries. I appreciate you! -Diane "
Amanda Berrigan
July 9, 2024
5
out of
5
rating by Amanda Berrigan
"I have been using Diane Newman office for over 12 years they have helped through everything and anything to good times and the tough time and they truly listen to you. I have never felt more trusting in any company then I do here."
We responded:
" It has been an honor helping you with your insurance needs, Amanda! We’re truly grateful that you’ve entrusted us to assist you for the last 12 years, and I look forward to continuing our relationship together! You are appreciated! <3 -Diane "
Jeff Laton
May 6, 2024
5
out of
5
rating by Jeff Laton
"Working with Diane and her team has always been spectacular. They are extremely professional, reliable and responsive. In every situation that has come up they are there to support and guide us to the best outcomes possible. I highly recommend Diane and her team for any and all insurance and financial needs that you might have!"
We responded:
"Thank you, Jeff, for your review of our team here at Diane Newman State Farm! I am glad to hear that you've had a positive experience working with us and that we've been able to provide you with professional, reliable, and responsive service. Making sure that our customers receive proper support and guidance is what we strive for. Never hesitate to reach out! – Diane "
Mary-Ann Gildard
March 28, 2024
5
out of
5
rating by Mary-Ann Gildard
"I love working with Diane Newman at State Farm! I have personally worked with her for over 20 years, and she worked with my Nana before that. She has been wonderful over the years, knows my family, and her team has always been there to answer questions or help with claims. Kevin and Melody are fabulous and truly work with me to make sure I'm maximizing all my benefits and discounts! My latest claim was a breeze. I highly recommend them and will continue being a loyal customer!"
We responded:
"Mary-Ann, thank you so much for this glowing 5-star review! Working with you and your family has been nothing but a pleasure over the last 20 years. Customers like you make our job easy! Thank you as well for your kind words about Melody & Kevin, I am so lucky to have them on my team. We look forward to many more years of providing you with great insurance & great customer service! -Diane 💗"
Donna Hurley
February 21, 2024
5
out of
5
rating by Donna Hurley
"We've used Diane's team several times in the last couple of years. Every time we've been impressed with their outstanding service. They make the process quick and easy, and are super friendly as well!"
We responded:
"Thank you for your feedback, Donna! I appreciate your ongoing confidence in Diane Newman State Farm. I am happy to know that you have been consistently impressed with the service that has been provided by my team. Ensuring a smooth, efficient process and a welcoming atmosphere are always at the forefront of our efforts. Have a great day! – Diane"
Carol Ann Williams
December 9, 2023
5
out of
5
rating by Carol Ann Williams
"Every time I call their office, there is always a friendly voice willing to answer my questions and help me with any concerns I might have. The entire staff seems to "know their stuff". In the seven years that I have been their client, they have always had an answer when I ask."
We responded:
"That is fantastic, Carol. It's wonderful to know that each time you've called my office, you've been greeted with warmth and helpfulness. I'm particularly proud to hear that we've been able to provide you with consistent support and answers over the past seven years. Your kind words mean a lot, and I'll be sure to pass them along to the whole team. Thank you for sharing this! – Diane"
Tabitha Blake-Perry
December 7, 2023
5
out of
5
rating by Tabitha Blake-Perry
"Melody is great, super responsive and helpful. I have used this agent for YEARS for business and personal."
We responded:
"Thank you for the positive review, Tabitha! I am glad you have enjoyed working with Melody and have been a customer with us for years. We hope to work with you for more years to come! -Diane"
Manoj Kamalanathan
November 29, 2023
5
out of
5
rating by Manoj Kamalanathan
"Super helpful and very easy to work with!"
We responded:
"Thank you for the positive review, Manoj! I am glad we could help you and give you a seamless insurance experience. We are here for your insurance needs whenever you need us! -Diane"
Thomas Brems
November 13, 2023
1
out of
5
rating by Thomas Brems
"Edit: Removing my previous 5 star review. Nightmare to deal with. Refused coverage for a loss because they said our company that has paid them for three years is not an insured entity. They continue to charge me for a policy I requested they cancel regardless."
We responded:
"Thomas, Thank you for your kind words and great rating. It's people like you that make what we do a joy! Thank you for your loyal support! Diane"
Andrew Suitor
October 30, 2023
5
out of
5
rating by Andrew Suitor
"Everyone who works here is amazing!! They truly care about each and every customer."
Kobi Eng
September 1, 2023
5
out of
5
rating by Kobi Eng
"Everybody I speak with is always really nice and focused, professional yet relaxed. Their phone service is always efficient and everyone seems present and personable!"
We responded:
"Kobi, thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with our team. We strive to provide a professional yet friendly atmosphere, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out. – Diane"
Jeffrey Griecci (Mint Films)
August 10, 2023
5
out of
5
rating by Jeffrey Griecci (Mint Films)
"I’ve been a satisfied customer of Diane’s and State Farm for years. The staff has been so great, always responsive, helpful and happy to connect over the phone or via email. Big shouts to Melody! Highly recommended."
We responded:
"Jeffrey, thank you for your continued trust in our office over the years. We're delighted to hear about your positive experiences with our responsive and helpful team, both over the phone and through email. Our team would not be complete without Melody! Your recommendation is greatly valued, and we look forward to serving you with the same level of satisfaction in the future. -Diane"
Kevin
August 9, 2023
5
out of
5
rating by Kevin
"State Farm is the best insurance company I have ever worked with. They treat you like family, not just another random customer. They are professional yet personal. Thank you for your excellent service. State Farm Diane Newman"
We responded:
"Kevin, we are truly honored by your glowing review of our services at State Farm. Treating our customers like family is a core value, and we are delighted that our professional yet personal approach has resonated with you. Your appreciation fuels our commitment to providing top-notch service. Thank you for your kind words, and we look forward to continuing to exceed your expectations. – Diane "
James Bentley
August 8, 2023
5
out of
5
rating by James Bentley
"This Agency has a thoughtful and competent team that truly puts the client’s best interest first. I would recommend them without hesitation. 👍🏻"
We responded:
" James, thank you very much for your kind words and recommendation! Our dedicated team takes pride in always prioritizing our customers best interests. We're delighted to hear about your positive experience and look forward to continuing to serve you with the same level of thoughtfulness and competence. -Diane "
Troy Mello
July 12, 2023
5
out of
5
rating by Troy Mello
"Great service all around!"
We responded:
"Thank you for your kind words, Troy! Thank you so much for being such a loyal customer! We appreciate you and look forward to working with you for many more years! Diane"
Jonathan Fischer
June 17, 2023
5
out of
5
rating by Jonathan Fischer
"Good experience. Prompt replies by text were especially helpful!"
We responded:
"Jonathan, thank you so much for leaving our office a 5-star review! We know insurance can be tricky, so I am happy to hear your experience with our team was pleasant and easy! The team and I look pride in taking care of all of your insurance needs! -Diane"
Lynn Lamson
June 14, 2023
5
out of
5
rating by Lynn Lamson
"We recently met with State Farm to review our coverage. Melody was very helpful and courteous. We were able to update our portfolio to ensure our needs were met. She made the process easy. We are long-time customers and have always been very pleased with State Farm's service."
We responded:
"Lynn, Thank you for kind words about Melody and your 5-star review! I am happy to hear she was able to assist with ensuring your insurance needs are met and made it easy! The team and I are so lucky to have amazing customers like you and James! We look forward to many more years of providing you with exceptional service. _Diane"
Deborah Condello
May 30, 2023
5
out of
5
rating by Deborah Condello
"Fast, efficient, and friendly service! Very knowledgeable and responsive."
We responded:
"Deborah, Thank you for the wonderful rating and 5 stars. You have been a joy to work with! Diane"
Pamela Lenz
February 11, 2023
5
out of
5
rating by Pamela Lenz
"Diane Newman with State Farm Insurance is the best. We have been with them for over 12+ years. It’s been so long I don’t know exactly how long. They are always there when you need them. I hope that I don’t have to use them any time soon, but State Farm and Diane Newman are the ones I turn to. Thank you everyone for such great service."
We responded:
"Pam, You have been a valued client in my office for 30 years!! I thank you for the bottom of my heart! Kevin, Melody and I value you and the support to our local business. We appreciate your loyalty! It is always been a Joy working with you! I wish you another happy and safe year , Diane"
Reree Goldenn
October 22, 2022
5
out of
5
rating by Reree Goldenn
"Been with this insurance for 3 years. Melody did an amazing job with providing excellent service, thanks you!!!"
We responded:
"Thank you! We appreciate your feedback and support! Melody is a wonderful and valued member of our team! Thank you for personally recognizing her! I appreciate you! Thank you for the stars! Diane"
Evan Savage
September 7, 2022
5
out of
5
rating by Evan Savage
"Kevin provides outstanding service every time I call. He is knowledgable and patient. Strongly recommend."
We responded:
"Evan! Thank you for the strong recommendation. I am so fortunate to have a stellar team in place to help serve you! Appreciate the stars and your strong support! With gratitude, Diane"