State Farm® Insurance Agent Diane Newman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dimitri Southworth
July 7, 2025
4
out of
5
rating by Dimitri Southworth
"This insurance shop offers great service to their clients, but there was a bumps along the way. When inquiring about a car insurance plan, I was quoted a rate based on my driving history. Furthermore, the State Farm associate on the line had my record in front of them and confirmed that he was able to apply my good driving discount. Great, I had a lower rate than the previous shop and this group was no nonsense when preparing my plan. A month goes by and I get my bill. $20 higher than what I was quoted. Unfortunately, there was no follow-up communication to address this change in price. I had to take the initiative on my end to bring the concern to the agent. The associate told me a record item was missed and that the "good driver discount" was removed. Overall my rate is still lower than the last company which is a plus. This review is to remind anyone shopping with this agency to confirm with the associates that what you are being quoted is the "out the door" price instead of a price that is subject to alteration. Speaking with the agency is pleasant and they are quick to respond to any inquiries."
We responded:
"Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience and frustration you experienced regarding your recent car insurance quote and subsequent billing. Your concerns about the accuracy of your quote and the lack of proactive communication are valid and taken very seriously. We understand how important it is to provide transparent and reliable information upfront, and we regret that we did not meet your expectations in this instance. We are actively reviewing our processes to ensure better due diligence and communication with our clients in the future, especially regarding any changes to quoted rates. Thank you for bringing this to our attention. We appreciate your honest feedback, as it helps us identify areas for improvement. If you have any further questions or if there is anything else we can do to address your concerns, please feel free to reach out to our office directly. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Sincerely, Diane Newman"
stacey canto
July 3, 2025
5
out of
5
rating by stacey canto
"Dianne Numans office has been very good to me. I appreciate how they have helped me over the years."
We responded:
"Stacey, I appreciate your kind review! Just know we have your back! You are never alone in this process and we will not give up until things are right. Thank you so much! Diane"
caylie k
June 26, 2025
5
out of
5
rating by caylie k
"Great experience with this team, super helpful! Would recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Pasquale Troiano
June 23, 2025
5
out of
5
rating by Pasquale Troiano
"Been with State farm since 1980 with my first car from John Flarety to Diane Newman and Melody and all the staff over the years never had an issue"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! We appreciate your long term loyalty! If there is anything else we can do for your insurance needs, just let us know! We appreciate you and your family! Diane<3"
Toby Rosenberg
June 20, 2025
5
out of
5
rating by Toby Rosenberg
"Diane and her team are attentive, helpful, knowledgeable friendly and caring."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! WE appreciate your business and support and are thrilled with your continued support! <3 Diane"
Light of People Church
June 10, 2025
5
out of
5
rating by Light of People Church
"I have never been disappointed working with Diana, I have appreciated your attention and the quality of service you have offered to us."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank YOU for all the good work you do for our community! Diane"
Charles Sisk
June 4, 2025
5
out of
5
rating by Charles Sisk
"I have had the best experience with Diane and Melody in her office. Melody was so responsive and professional. They give and represent State Farm admirably. Wished I could do all my insurance business with them!! Top rate"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate you! Diane"
Lindsey
May 23, 2025
5
out of
5
rating by Lindsey
"I reached out to Diane Newman’s office to look into homeowner’s insurance and had a great experience. Melody was super helpful and thorough and answered all of my questions. I’ve also had auto insurance through this office in the past and it was an equally good experience!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! All the best to you! Diane"
Peter Falkenberg Brown
May 19, 2025
5
out of
5
rating by Peter Falkenberg Brown
"It's now 2025, and Diane and her staff are still great! ====================== Diane Newman and her staff are totally responsive and professional. We've used them for over five years, and highly recommend them."
We responded:
"Peter! Thank you for your kind words and STARS! We appreciate you and are here to help! "
Venus Tomar
May 8, 2025
5
out of
5
rating by Venus Tomar
"I was on call with Dianne's office, right before they had to clock out of the work. However, they helped me with my information really quick without leaving any hassle. Thank you team for your hardwork."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! We appreciate you! 🌟⭐🌟⭐🌟 Diane"
Mbalassa Djuma
April 30, 2025
5
out of
5
rating by Mbalassa Djuma
"They communicate very well with each client amazing people."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate you! Diane🌟"
Tonya Later
April 28, 2025
4
out of
5
rating by Tonya Later
"Very responsive"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! With thanks, Diane✨"
Diane Newman
April 15, 2025
5
out of
5
rating by Diane Newman
"It is my honor to guide you through events in life and help you protect your hard worked for assets!"
Jaimie
April 11, 2025
5
out of
5
rating by Jaimie
"This agency has been excellent, knowledgeable and creative for us. They helped us get the coverages we needed AND save money. Can’t say enough good about Melodie and the team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Fred’s Fried dough
April 11, 2025
5
out of
5
rating by Fred’s Fried dough
"Whenever I need Diane, Melody or anyone on her team they never disappoint! Can’t be more thankful for them and all the help continued through out the years. I have many COI requests with many getting done same day. Appreciate yall so much"
We responded:
"Kyle, You are SO kind! It is always fun catching up with you at local events, or even on the sidewalks of Portland! Thank you for your support and for all you do for our community! With gratitude, Diane."
Clinton Chapman
March 27, 2025
5
out of
5
rating by Clinton Chapman
"I am a long time client, 20+ years I think, and in my experience they have great customer service - quick, helpful and responsive - and are always happy to answer questions!"
We responded:
"I'm thankful for your feedback! It is a joy to be able to help your family through ages and stages of living! If there is anything else we can do to help, please let us know! We appreciate you! 🤗 Diane"
Jane Saunier
March 17, 2025
5
out of
5
rating by Jane Saunier
"I’ve always had great experiences with this agent and her team! Melody was especially helpful during an issue with a car accident and really advocated on my behalf ."
We responded:
"Jane! It's wonderful to hear that you've had such positive experiences with Melody, she is a valued member of our strong team! It sounds she provided excellent support and advocacy, especially during a challenging time like dealing with a car accident. It's always reassuring to know that you have a reliable and dedicated team on your side. If there's anything specific you need help with or more information about, feel free to ask! We appreciate you! Thank you🌟Diane"
Marianna Casagranda
March 11, 2025
5
out of
5
rating by Marianna Casagranda
"I've been with Diane's office for many years now. I am consistently pleased with all the help, information and excellent service from everyone there!!! As a former State Farm representative myself( I worked for SF for 7 years) I know what it takes to pass the tests, get your licenses and help customers day in and out. It's a multi- layered position requiring a lot of people skills in addition to knowing how to really listen, being able to communicate clearly and be proficient with many systems all while sounding perfectly relaxed and professional. This office meets and exceeds all those standards easily!! I'm glad I got transferred to this office and this fabulous team! Diane, you know you have a great team! Thank you !"
We responded:
"Dear Marianna, Thank you so much for your wonderful feedback! We are thrilled to hear that you have had such a positive experience with our office over the years. Your acknowledgment of the hard work and dedication required in this field, especially coming from someone with your background as a former State Farm representative, means a lot to us. Our team strives to provide excellent service, clear communication, and a professional yet relaxed atmosphere, and it’s gratifying to know that we are meeting and exceeding your expectations. My Team and I truly appreciate your kind words and your continued trust in us. Thank you for being a valued part of our office! 💞 🌼🌸🌷🌻"
Katherine Simms
February 27, 2025
5
out of
5
rating by Katherine Simms
"Been clients of Diane Newman‘s State Farm office for a good 15 years now. Always feel taken care of if it’s on the phone or coming into the office by Kevin, Diane herself or Melody. St. Patrick’s Day 14 years ago went to the office to pay all my premium and Diane had this hat and took a picture of my son wearing it in the office and then gave it to him and so I couldn’t find that picture but here’s one that I took of him at home that year ."
We responded:
"Kate! WOW! What a fun memory. WE try to create special memories with our families! I'm thrilled it made a difference, and you still have photos from that day! We appreciate your kind words and long term loyalty. If you find the original picture, please share! Thank you for sharing your story with us! Diane 🍀☘🍀☘ "
Doug Malcolm
February 18, 2025
5
out of
5
rating by Doug Malcolm
"I am new in the past year to the Diane Newman State Farm Agency. But I can say without reservation that the attention to customer service by both Kevin and Melody has consistently been above and beyond. I am Very happy to have found this new home for all my insurance needs."
We responded:
"Doug! Thank you so much for sharing your experience! We're thrilled to hear that Kevin and Melody have provided you with exceptional customer service. It's wonderful to know that you feel confident and happy with the Diane Newman State Farm Agency for all your insurance needs. We appreciate your kind words and look forward to continuing to serve you with the same dedication and care. Welcome to our community! Cheers! Diane 🚔"
Dan Raetzel
February 18, 2025
5
out of
5
rating by Dan Raetzel
"Each time I reach out to Diane’s office, I am greeted by an informed and courteous member of the team; usually Melody. They are a great team to work with and always treat me with dignity and respect, regardless of my questions. Having an actual person to speak with and work through scenarios with is infinitely better than a chatbot, or just hoping I pick the right thing online. The personal touch makes a huge difference."
We responded:
"Dan! It's wonderful to hear about your positive experiences with our office. It sounds like Melody and my team are doing an excellent job in providing informed, courteous, and respectful service. Having a personal touch indeed makes a significant difference, and it's great that you feel valued and understood when you reach out to them. Thank you for sharing your feedback! You are appreciated! Diane💗"
Kate Gore
February 8, 2025
5
out of
5
rating by Kate Gore
"Diane has been my insurance agent for 30 years and in all those years I always been extremely happy with the service and attention I have received. There is no one better in the business and would encourage anyone who is looking to call Diane and her incredible team, Kevin and Melody."
We responded:
"Dear Kate, thank you so much for your kind words and for being such a loyal client over the past 30 years! We're thrilled to hear that you've been extremely happy with the service and attention you and Peter have received. Your support and encouragement mean the world to us♥. We are dedicated to providing the best service possible, and it's wonderful to know that our efforts have made a positive impact. We truly value your recommendation and are here to continue serving you with the same level of excellence. Thank you again! You are a JOY know and work with! With appreciation, Diane 🤗🤗"
Schelene Shevchenko
February 7, 2025
5
out of
5
rating by Schelene Shevchenko
"We’ve been with Diane Newman State Farm agency for many years. It is a small but mighty team! They’re very personable and they get to know you and your needs very well. As my kids have grown and gotten cars of their own they really helped us keep the costs as low as possible. They also helped us recently with our umbrella policy and our homeowners insurance, doing a reevaluation of our needs. It’s a great team and I highly recommend them!"
We responded:
"Schelene! Thank you for sharing your positive experience with our agency! It's great to hear my team has been attentive to your family's evolving needs over the years, from managing car insurance for your kids to assisting with your umbrella policy and homeowners insurance. Your recommendation speaks volumes about our personalized service and dedication. WE 💘 our customers! Thank you so much for taking the time to leave this wonderful review! Diane"
J
February 7, 2025
5
out of
5
rating by J
"Melody was fantastic in walking me through the process of becoming a State Farm client. She listened to what I needed, came up with a plan and thoroughly answered all my questions. She even helped me set up an online account so I can check my account when ever I want to. The price I paid was quite a bit less than other places I checked. I would not hesitate to highly recommend Diane Newman and her entire staff for a pleasant, honest, comfortable, professional experience in getting your insurance needs met."
We responded:
"Thank you so much for sharing your wonderful experience with us! We're delighted to hear that Melody provided fantastic service and made the process of becoming a State Farm client smooth and easy for you. It's great to know that she listened to your needs, crafted a suitable plan, and thoroughly answered all your questions. We're also pleased that she helped you set up an online account for convenient access. We're proud to have a team that ensures a pleasant, honest, and professional experience for our clients. Your high recommendation of Diane Newman and the entire staff means a lot to us. Thank you again for your trust and kind words—we're here to continue meeting all your insurance needs! ♥ ♥ "
Claudia Whitman
January 31, 2025
5
out of
5
rating by Claudia Whitman
"I am very happy with this agency. They are fast, informative, and give you all the information you need to make a good decision. I highly recommend them."
We responded:
"Claudia! Thank you so much for your positive feedback!🌟 We're thrilled to hear that you're happy with our services. Our team strives to provide fast, informative, and comprehensive assistance to help you make the best decisions. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. 💖 With thanks and gratitude! Diane"