State Farm® Insurance Agent Diane Newman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Venus Tomar
May 8, 2025
5
out of
5
rating by Venus Tomar
"I was on call with Dianne's office, right before they had to clock out of the work. However, they helped me with my information really quick without leaving any hassle. Thank you team for your hardwork."
Mbalassa Djuma
April 30, 2025
5
out of
5
rating by Mbalassa Djuma
"They communicate very well with each client amazing people."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate you! Diane🌟"
Tonya Later
April 28, 2025
4
out of
5
rating by Tonya Later
"Very responsive"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! With thanks, Diane✨"
Diane Newman
April 15, 2025
5
out of
5
rating by Diane Newman
"It is my honor to guide you through events in life and help you protect your hard worked for assets!"
Jaimie
April 11, 2025
5
out of
5
rating by Jaimie
"This agency has been excellent, knowledgeable and creative for us. They helped us get the coverages we needed AND save money. Can’t say enough good about Melodie and the team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Fred’s Fried dough
April 11, 2025
5
out of
5
rating by Fred’s Fried dough
"Whenever I need Diane, Melody or anyone on her team they never disappoint! Can’t be more thankful for them and all the help continued through out the years. I have many COI requests with many getting done same day. Appreciate yall so much"
We responded:
"Kyle, You are SO kind! It is always fun catching up with you at local events, or even on the sidewalks of Portland! Thank you for your support and for all you do for our community! With gratitude, Diane."
Clinton Chapman
March 27, 2025
5
out of
5
rating by Clinton Chapman
"I am a long time client, 20+ years I think, and in my experience they have great customer service - quick, helpful and responsive - and are always happy to answer questions!"
We responded:
"I'm thankful for your feedback! It is a joy to be able to help your family through ages and stages of living! If there is anything else we can do to help, please let us know! We appreciate you! 🤗 Diane"
Jane Saunier
March 17, 2025
5
out of
5
rating by Jane Saunier
"I’ve always had great experiences with this agent and her team! Melody was especially helpful during an issue with a car accident and really advocated on my behalf ."
We responded:
"Jane! It's wonderful to hear that you've had such positive experiences with Melody, she is a valued member of our strong team! It sounds she provided excellent support and advocacy, especially during a challenging time like dealing with a car accident. It's always reassuring to know that you have a reliable and dedicated team on your side. If there's anything specific you need help with or more information about, feel free to ask! We appreciate you! Thank you🌟Diane"
Marianna Casagranda
March 11, 2025
5
out of
5
rating by Marianna Casagranda
"I've been with Diane's office for many years now. I am consistently pleased with all the help, information and excellent service from everyone there!!! As a former State Farm representative myself( I worked for SF for 7 years) I know what it takes to pass the tests, get your licenses and help customers day in and out. It's a multi- layered position requiring a lot of people skills in addition to knowing how to really listen, being able to communicate clearly and be proficient with many systems all while sounding perfectly relaxed and professional. This office meets and exceeds all those standards easily!! I'm glad I got transferred to this office and this fabulous team! Diane, you know you have a great team! Thank you !"
We responded:
"Dear Marianna, Thank you so much for your wonderful feedback! We are thrilled to hear that you have had such a positive experience with our office over the years. Your acknowledgment of the hard work and dedication required in this field, especially coming from someone with your background as a former State Farm representative, means a lot to us. Our team strives to provide excellent service, clear communication, and a professional yet relaxed atmosphere, and it’s gratifying to know that we are meeting and exceeding your expectations. My Team and I truly appreciate your kind words and your continued trust in us. Thank you for being a valued part of our office! 💞 🌼🌸🌷🌻"
Katherine Simms
February 27, 2025
5
out of
5
rating by Katherine Simms
"Been clients of Diane Newman‘s State Farm office for a good 15 years now. Always feel taken care of if it’s on the phone or coming into the office by Kevin, Diane herself or Melody. St. Patrick’s Day 14 years ago went to the office to pay all my premium and Diane had this hat and took a picture of my son wearing it in the office and then gave it to him and so I couldn’t find that picture but here’s one that I took of him at home that year ."
We responded:
"Kate! WOW! What a fun memory. WE try to create special memories with our families! I'm thrilled it made a difference, and you still have photos from that day! We appreciate your kind words and long term loyalty. If you find the original picture, please share! Thank you for sharing your story with us! Diane 🍀☘🍀☘ "
Doug Malcolm
February 18, 2025
5
out of
5
rating by Doug Malcolm
"I am new in the past year to the Diane Newman State Farm Agency. But I can say without reservation that the attention to customer service by both Kevin and Melody has consistently been above and beyond. I am Very happy to have found this new home for all my insurance needs."
We responded:
"Doug! Thank you so much for sharing your experience! We're thrilled to hear that Kevin and Melody have provided you with exceptional customer service. It's wonderful to know that you feel confident and happy with the Diane Newman State Farm Agency for all your insurance needs. We appreciate your kind words and look forward to continuing to serve you with the same dedication and care. Welcome to our community! Cheers! Diane 🚔"
Dan Raetzel
February 18, 2025
5
out of
5
rating by Dan Raetzel
"Each time I reach out to Diane’s office, I am greeted by an informed and courteous member of the team; usually Melody. They are a great team to work with and always treat me with dignity and respect, regardless of my questions. Having an actual person to speak with and work through scenarios with is infinitely better than a chatbot, or just hoping I pick the right thing online. The personal touch makes a huge difference."
We responded:
"Dan! It's wonderful to hear about your positive experiences with our office. It sounds like Melody and my team are doing an excellent job in providing informed, courteous, and respectful service. Having a personal touch indeed makes a significant difference, and it's great that you feel valued and understood when you reach out to them. Thank you for sharing your feedback! You are appreciated! Diane💗"
Kate Gore
February 8, 2025
5
out of
5
rating by Kate Gore
"Diane has been my insurance agent for 30 years and in all those years I always been extremely happy with the service and attention I have received. There is no one better in the business and would encourage anyone who is looking to call Diane and her incredible team, Kevin and Melody."
We responded:
"Dear Kate, thank you so much for your kind words and for being such a loyal client over the past 30 years! We're thrilled to hear that you've been extremely happy with the service and attention you and Peter have received. Your support and encouragement mean the world to us♥. We are dedicated to providing the best service possible, and it's wonderful to know that our efforts have made a positive impact. We truly value your recommendation and are here to continue serving you with the same level of excellence. Thank you again! You are a JOY know and work with! With appreciation, Diane 🤗🤗"
Schelene Shevchenko
February 7, 2025
5
out of
5
rating by Schelene Shevchenko
"We’ve been with Diane Newman State Farm agency for many years. It is a small but mighty team! They’re very personable and they get to know you and your needs very well. As my kids have grown and gotten cars of their own they really helped us keep the costs as low as possible. They also helped us recently with our umbrella policy and our homeowners insurance, doing a reevaluation of our needs. It’s a great team and I highly recommend them!"
We responded:
"Schelene! Thank you for sharing your positive experience with our agency! It's great to hear my team has been attentive to your family's evolving needs over the years, from managing car insurance for your kids to assisting with your umbrella policy and homeowners insurance. Your recommendation speaks volumes about our personalized service and dedication. WE 💘 our customers! Thank you so much for taking the time to leave this wonderful review! Diane"
J
February 7, 2025
5
out of
5
rating by J
"Melody was fantastic in walking me through the process of becoming a State Farm client. She listened to what I needed, came up with a plan and thoroughly answered all my questions. She even helped me set up an online account so I can check my account when ever I want to. The price I paid was quite a bit less than other places I checked. I would not hesitate to highly recommend Diane Newman and her entire staff for a pleasant, honest, comfortable, professional experience in getting your insurance needs met."
We responded:
"Thank you so much for sharing your wonderful experience with us! We're delighted to hear that Melody provided fantastic service and made the process of becoming a State Farm client smooth and easy for you. It's great to know that she listened to your needs, crafted a suitable plan, and thoroughly answered all your questions. We're also pleased that she helped you set up an online account for convenient access. We're proud to have a team that ensures a pleasant, honest, and professional experience for our clients. Your high recommendation of Diane Newman and the entire staff means a lot to us. Thank you again for your trust and kind words—we're here to continue meeting all your insurance needs! ♥ ♥ "
Claudia Whitman
January 31, 2025
5
out of
5
rating by Claudia Whitman
"I am very happy with this agency. They are fast, informative, and give you all the information you need to make a good decision. I highly recommend them."
We responded:
"Claudia! Thank you so much for your positive feedback!🌟 We're thrilled to hear that you're happy with our services. Our team strives to provide fast, informative, and comprehensive assistance to help you make the best decisions. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. 💖 With thanks and gratitude! Diane"
David Sharp
January 17, 2025
5
out of
5
rating by David Sharp
"We've been with State Farm and Diane for several decades. She's the best and her staff is extremely attentive to our needs. Five stars. Sign her up!"
We responded:
"David! Thank you so much for your kind words! We're thrilled to hear that you have had such a positive experience our team at State Farm. It's great to know that they have consistently met your needs over the years. Your recommendation means a lot, and we appreciate your trust in us! If there's anything else we can do for you, please don't hesitate to reach out. Your family is a joy to work with! Diane"
Whitney Campbell
January 10, 2025
5
out of
5
rating by Whitney Campbell
"I have worked with both Diane Newman and Melody Kennie at this location, and they are outstanding. The rates are great, and the service is stellar as well. Melody replied to my calls and emails immediately and has done so for years. I am very pleased with this team!"
We responded:
"Thanks so much for your kind feedback, Whitney! We’re so glad you had a great experience with our team, and that you have been able to receive service promptly over the years! We’ll make sure to keep it up! -Diane "
Jane Wellehan
January 2, 2025
5
out of
5
rating by Jane Wellehan
"Diane Newman‘s office is remarkably responsive! I had a strange question and they couldn’t help me, but referred me to someone who could. Later in the day they called me back to check to make sure I was all set with everything. I can’t say enough about their level of professionalism and kindness!"
We responded:
"Thank you for your kind words, Jane! I am glad to hear that our office provided responsive, professional, and kind service—even going the extra mile to follow up with you. If there’s ever anything else you need, please don’t hesitate to reach out! -Diane "
Catt Moran
December 23, 2024
5
out of
5
rating by Catt Moran
"The folks at the Diane Newman State Farm agency are fantastic! I had multiple questions and ultimately some policy changes when I called and wasn't sure I'd be able to reach anyone on a holiday week. However, I was pleasantly surprised when Melody answered and cheerfully offered to assist with everything I needed. She was prefessional, capable and very friendly, and met all my needs super efficiently. State Farm has always provided us excellent service and the Diane Newman agency has come through again. Highly recommend! Thank you!"
We responded:
"Dear Catt, Thank you so much for your kind words and for taking the time to share your experience with our office. We are thrilled to hear that Melody was able to assist you efficiently and pleasantly, especially during the busy holiday season. Your satisfaction is our top priority, and it's wonderful to know that we have met your expectations. We truly appreciate your recommendation and your continued trust in State Farm and our agency. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! Thank you once again for your feedback and for being a valued customer."
Jin Luo
December 18, 2024
5
out of
5
rating by Jin Luo
"I have Diane Newman -State Farm insurance since 2004 , they are always on my side! They are helpful and profession ! They are the best 👍👍👍👍"
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty since 2004 and are delighted to hear that you've had such a positive experience with our team. If you ever have any questions or need assistance with your insurance needs, don't hesitate to reach out. We're always here to help! Best regards, Diane, Kevin and Melody "
Jesse Zack
December 9, 2024
5
out of
5
rating by Jesse Zack
"Been with this office since 2010. Fantastic service; can't beat their rates."
We responded:
"Jesse! Thank you for your loyalty and kind words! We're thrilled to hear that you've had a fantastic experience with us since 2010. Our team works hard to provide the best service and competitive rates. If there's anything we can do to assist you further, please let us know! Wishing you all the best as we celebrate this fun time of year! Diane"
Tracy Anderson
November 15, 2024
5
out of
5
rating by Tracy Anderson
"My spouse and I have been with State Farm Insurance for decades all over the USA. When we moved to Maine in 2021 we contacted Diane Newman and her to team to continue our relationship with State Farm. Diane and her team have been one of the best group of insurance people we have worked with. It doesn’t matter who answers our calls. They all know who we are, they have access to our files and have a very clear understanding of our coverage’s. Diane and her team are the poster team of professionalism starting with their knowledge of all aspects of insurance including home, cars, to name a few. The entire team are friendly, personable, and make talking about insurance as fun as it can get. For the first time as long time clients of State Farm, Diane Newman and her team reached out to us to have us meet to discuss our coverage to ensure we had the appropriate coverage. Diane made suggestions on a few changes and also ways we could save money. If you are looking for an insurance team that will look out for YOU, we highly recommend Diane Newman State Farm in Portland, Maine."
We responded:
"Thank you, Tracy, for such a thoughtful review! We’re honored to have been part of your insurance journey for so many years, and we’re thrilled to hear about your positive experience with us. It's nice to know we have made the insurance process as enjoyable as possible. We're here to serve you! -Diane"
E Pelletier
November 4, 2024
5
out of
5
rating by E Pelletier
"Diane Newman has been my State Farm car insurance agent for over 30 years and I’ve never wanted to switch to anyone else! Most importantly, she does business the old-fashioned way… She really cares and treats her clients as friends and family, remembering details about each person’s life and acting as a true advocate for the well-being of everyone. Also, State Farm does not charge extra fees for monthly payments vs. a biannual payment or full pay on insurance premiums. This is an example of one of the many ways that Diane through State Farm is looking out for us! I’d give her six stars if that was an option!"
We responded:
"Thank you, Esther for that glowing review!! We value you and do our best to personalize your insurance program to your individual need. I thank you for you many years of loyalty to us. Let us know how we can help you!"
Edward Turgeon
July 26, 2024
5
out of
5
rating by Edward Turgeon
"Diane and her team are absolutely incredible. Recently had an incident and they were so helpful to myself and my family."
We responded:
" Ed, "Thank you so much for your kind words! I'm glad to hear that we were able to provide you and your family with the support you needed during that incident. Their dedication and compassion truly make a difference. If there's anything else you'd like to share or if you need further assistance, please feel free to reach out!" We appreciate you! Diane"