Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Manoj Kamalanathan

November 29, 2023

5  out of  5 rating by Manoj Kamalanathan
"Super helpful and very easy to work with!"

Thomas Brems

November 13, 2023

1  out of  5 rating by Thomas Brems
"Edit: Removing my previous 5 star review. Nightmare to deal with. Refused coverage for a loss because they said our company that has paid them for three years is not an insured entity. They continue to charge me for a policy I requested they cancel regardless."

Andrew Suitor

October 30, 2023

5  out of  5 rating by Andrew Suitor
"Everyone who works here is amazing!! They truly care about each and every customer."

Kobi Eng

September 1, 2023

5  out of  5 rating by Kobi Eng
"Everybody I speak with is always really nice and focused, professional yet relaxed. Their phone service is always efficient and everyone seems present and personable!"

Jeffrey Griecci (Mint Films)

August 10, 2023

5  out of  5 rating by Jeffrey Griecci (Mint Films)
"I’ve been a satisfied customer of Diane’s and State Farm for years. The staff has been so great, always responsive, helpful and happy to connect over the phone or via email. Big shouts to Melody! Highly recommended."


August 9, 2023

5  out of  5 rating by Kevin
"State Farm is the best insurance company I have ever worked with. They treat you like family, not just another random customer. They are professional yet personal. Thank you for your excellent service. State Farm Diane Newman"

James Bentley

August 8, 2023

5  out of  5 rating by James Bentley
"This Agency has a thoughtful and competent team that truly puts the client’s best interest first. I would recommend them without hesitation. 👍🏻"

Troy Mello

July 12, 2023

5  out of  5 rating by Troy Mello
"Great service all around!"

Jonathan Fischer

June 17, 2023

5  out of  5 rating by Jonathan Fischer
"Good experience. Prompt replies by text were especially helpful!"

Lynn Lamson

June 14, 2023

5  out of  5 rating by Lynn Lamson
"We recently met with State Farm to review our coverage. Melody was very helpful and courteous. We were able to update our portfolio to ensure our needs were met. She made the process easy. We are long-time customers and have always been very pleased with State Farm's service."

Deborah Condello

May 30, 2023

5  out of  5 rating by Deborah Condello
"Fast, efficient, and friendly service! Very knowledgeable and responsive."

Pamela Lenz

February 11, 2023

5  out of  5 rating by Pamela Lenz
"Diane Newman with State Farm Insurance is the best. We have been with them for over 12+ years. It’s been so long I don’t know exactly how long. They are always there when you need them. I hope that I don’t have to use them any time soon, but State Farm and Diane Newman are the ones I turn to. Thank you everyone for such great service."

Reree Goldenn

October 22, 2022

5  out of  5 rating by Reree Goldenn
"Been with this insurance for 3 years. Melody did an amazing job with providing excellent service, thanks you!!!"

Evan Savage

September 7, 2022

5  out of  5 rating by Evan Savage
"Kevin provides outstanding service every time I call. He is knowledgable and patient. Strongly recommend."

Clarissa Rainear

August 15, 2022

5  out of  5 rating by Clarissa Rainear
"Diane Newman and her team are absolutely amazing. I moved across the country to Maine and had to set up some new policies as well as transfer existing ones, all of which was done very quickly and with hardly any work on my part. All the pricing was explained thoroughly and they helped me to find some hidden discounts as well. Kevin and Melody in the office both treated me like family - even welcoming me to the state once I arrived and later taking time to chat extensively with me about the challenges of moving during a pandemic! Kevin was also instrumental in helping me figure out how to handle a car accident where the at fault driver was avoiding filing their claim. No matter the problem, I’ve never had to wonder whether this team had my back. It’s not easy to find insurance agents who truly care but stick with this group and you’ll never have to look again :)"

Daniel Greentree

July 19, 2022

5  out of  5 rating by Daniel Greentree
"I've always had an excellent experience working with Diane and Melody. They are so knowledgable and genuinely want to help me try to find ways to save while making sure I have appropriate insurance coverage. I recently temporarily moved to MA and had to switch to Progressive as State Farm isn't offered to me here. When setting up plans with Progressive, I had talk to three separate agents for Auto, Umbrella and Renters, which took me 2-3 hours of navigating phone trees on hold. Shocked because with this State Farm business, Melody handled all 3 plans for me in a timely and efficient manner, without being put on hold. I once filed a claim for my car through them and it was such a quick and seamless process. I can't say enough about how easy it is to work with them - they have my trust. Can't wait to drop Progressive and restart my State Farm insurance plans when I move back to Portland!"

Nathan Ghiglieri

June 24, 2022

5  out of  5 rating by Nathan Ghiglieri
"Diana and Kevin are great insurance agents. I have had several policies with them. They are available almost all the time and certainly are professional with all aspects. Thanks"

Stacie Leavitt

March 14, 2022

5  out of  5 rating by Stacie Leavitt
"Quick response on a busy Monday morning. Thank you, Diane and crew!"

Peter Falkenberg Brown

October 29, 2021

5  out of  5 rating by Peter Falkenberg Brown
"Diane Newman and her staff are totally responsive and professional. We've used them for over five years, and highly recommend them."

Fred’s Fried dough

October 22, 2021

5  out of  5 rating by Fred’s Fried dough
"Whenever I need Diane or anyone on her team they never disappoint! Can’t be more thankful for them and all the help🥳"

Constance Tidd

October 21, 2021

5  out of  5 rating by Constance Tidd
"Jason and Melody along with Diane have provided advice assistance and generally wonderful customer care when ever I reach out to them over the many years I have had my home and vehicle insured with State Farm. I’m so grateful for the care and service I have received from them. Thank you !"

Stacey Perry

October 15, 2021

5  out of  5 rating by Stacey Perry
"I have been with Diane for many years and have received nothing but excellent service and responses. The only reason I had to leave them was because I moved out of the area and could no longer use her. I will miss them immensely and will definitely come back to them if I am in the area again. You will not find a better agent in the area. The staff went above and beyond several times to meet my needs."

Roby Moulton

October 13, 2021

5  out of  5 rating by Roby Moulton
"Warm, compassionate, and personal service. I feel respected and well looked-after. Diane, Melody, and Kevin always remember me, and every interaction leaves me feeling secure and confident!"

stacey canto

October 4, 2021

5  out of  5 rating by stacey canto
"I have had other insurance companies that cost less and when the time came that I needed them the service was not there. I did NOT get what I paid for. I switched to State Farm Diane Newman's office and could not be more greatfull for there attention to me. When I have had problems with technology and hooking up drive safe and save app her team stuck with me and never made me feel stupid or dumb. They were patient and understanding. I much appreciated there efforts."

Gina Beaulieu

September 27, 2021

5  out of  5 rating by Gina Beaulieu
"Melody is amazing to work with!"